Privacy Policy
Last Updated: August 20, 2026
At 3DByVincent, we respect your privacy and are committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains what information we may collect, how we use it, and how we protect it.

1. Information We Collect
When you visit our website, submit a form, request a quote, place an order, or contact us, we may collect information such as:

• Your name

• Email address

• Phone number

• Shipping or billing information, when applicable

• Information you provide when requesting a custom 3D print or laser engraving

• Files, images, or designs you submit for an order

• Messages and other information you provide through our contact forms

• Information automatically collected through website technologies such as cookies

We only collect information that is reasonably necessary to provide our services, communicate with you, process orders, and operate our website.

2. How We Use Your Information
We may use the information we collect to:

• Respond to questions and customer inquiries

• Provide quotes and estimates

• Process and fulfill orders

• Create custom 3D-printed or laser-engraved products

• Communicate with you regarding your order

• Provide customer support

• Improve our website, products, and services

• Prevent fraud, abuse, or unauthorized activity

• Comply with applicable laws and legal requirements

We do not sell your personal information.

3. Custom Files and Designs
If you submit a 3D model, image, drawing, or other file for a custom order, we may need to use that file to provide the requested service.
We will use submitted files for the purpose of completing your order and providing our services. We will not intentionally use your submitted designs for unrelated purposes or publicly display them without your permission, except where required by law.
You are responsible for ensuring that you have the right to submit any files, artwork, logos, images, or designs you provide to us.

4. Cookies and Website Technologies
Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the website, and improve the user experience.
Third-party services used by our website may also use cookies or similar technologies according to their own privacy policies.
You may be able to control or disable cookies through your web browser. Disabling certain cookies may affect the functionality of some portions of the website.

5. Information Sharing
We may share personal information with trusted service providers when necessary to operate our business, such as:

• Website hosting providers

• Payment processors

• Shipping providers

• Email or communication services

• Website analytics or security providers

These providers may only receive information necessary to perform their services.
We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, property, customers, or website.

6. Payment Information
If payments are accepted through our website, payment information may be processed by a third-party payment provider.
We generally do not store complete credit card or debit card numbers on our own systems. Payment information is handled according to the applicable payment provider's privacy and security practices.

7. Data Security
We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

8. How Long We Keep Information
We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, comply with legal obligations, and enforce our agreements.
Customer-submitted files may be retained for a reasonable period when necessary to complete an order, provide customer service, or handle potential reorders.

9. Third-Party Websites
Our website may contain links to third-party websites, including social media platforms or other services.
We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.
10. Children's Privacy

Our website is not intended to knowingly collect personal information from children under the age of 13.
If we learn that we have unintentionally collected personal information from a child under 13, we will take reasonable steps to delete that information.

11. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

• Request access to personal information we have about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Request information about how your information is collected and used

• Withdraw consent where applicable

To make a privacy-related request, please contact us using the information below.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable laws.
When changes are made, we will update the Last Updated date at the top of this page.

13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
3DByVincent
Email: [designs@3dbyvincent.com]
Phone: [7246916680]
Location: [Pittsburgh, Pa]
We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.